Angie’s List: Pet Grooming

Questions to ask a pet groomer

We find that the first question asked by a new client is, “What do you charge?” and the second question is, “When can you do it?” While these may be important considerations, there are other questions you should consider asking when searching for that perfect someone to groom your beloved pets.
• How long have you been grooming?
• Where did you learn to groom?
• What are your credentials? (Have they earned any certifications, or do they belong to a grooming organization?)
• Do you have any special areas of expertise?
• Do you have experience grooming my breed of dog?
• Do you allow inspections of your facility?
• Are the pets groomed in view of the customer?
• How long do you keep the pets for grooming?
• Where do you keep them? Are they always in view of someone?

Don’t be afraid to ask your groomer these questions, or any other questions you may have. If they seem reluctant to answer your reasonable questions, keep looking! Look for a groomer in the same way you would look for any other professional as there will be good ones, and some not so good ones.

Pet groomer certifications

There are currently three organizations in the United States that certify pet groomers for competency and skill: the National Dog Groomers Association of America, International Professional Groomers, Inc., and the International Society of Canine Cosmetologists. Groomers may be members of these organizations, or they may be certified members. If they are certified, this means that they have undergone rigorous voluntary testing, both written and practical, in order to earn their certifications. The highest level of certification available is the Master Groomer certification.

Members of the aforementioned organizations commit to adhering to a strict code of ethics, which includes, among other things, that they promise to treat your pet with the utmost care. If a groomer is a member of one or more of these organizations, you may contact the organization if you have serious concerns about them.

While a groomer might be a perfectly fine groomer without membership in a grooming organization, membership assures that they are at least in contact with a group providing information about and access to continuing education, workshops, and certification opportunities.

Special concerns for your pet groomer

Lastly, if you have any special concerns about your pet, make those concerns known to the groomer right away. Your pet may be elderly or very young, and this may be puppy’s very first visit to the groomer. Or your pet may have a behavior issue, and you want to know how the groomer feels about it. Engage them in conversation and relate your concerns from the beginning.

Categories: Angies List, Daybreak

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