New software system making check-in easier at Macon-Bibb Courthouse
MACON, Georgia (41NBC/WMGT) – It’s been a long wait for employees at the Macon-Bibb County Courthouse for a new case management system.
“This is the first time we’ve changed court management systems in over 30 years,” State Court Clerk Patti Graves said. “Technology has changed.”
The new software costs about $1.2 million and was payed for by the Special Purpose Local-Option Sales Tax (SPLOST). It’ll help cut down on long waiting lines in the courtroom and payments.
“We’ll have attorneys that won’t have to be coming up to the courthouse, they’ll be filing electronically, submitting their payment electronically, it’ll just be a more efficient, streamlined process,” Graves said.
One of the major perks: it cuts down on human error.
“It’s user friendly, you don’t have to understand how it works,” Chief Judge of the State Court Bill Adams said. “There’s just buttons you hit to get you what you need.”
In the next few months, the software allows for citizens to pay with a credit or debit card and according to Graves, makes the check-in process much easier. Macon-Bibb Solicitor General Rebecca Grist says it’ll keep people from clogging and disrupting courtrooms that shouldn’t need to be there in the first place.
“People did not need to automatically come to the courtroom, there was a lot of triage that could happen outside the courtroom that now happens with our check-in process,” Grist said.
That was the goal all along, to make things easier on citizens when they enter the courthouse.
“It’s helping us to process cases faster and more efficiently,” Graves said.
Something courthouse employees couldn’t wait for.