Travel delays continue at Newark Airport as United, DOT address concerns

Air travel through the Garden State has been anything but smooth in recent weeks, with passengers at Newark Liberty International Airport facing a surge in delays and cancellations.

(CNN)-Air travel through the Garden State has been anything but smooth in recent weeks, with passengers at Newark Liberty International Airport facing a surge in delays and cancellations.

According to United Airlines pilot Captain Miles Morgan, much of the disruption stems from recent air traffic control outages. In some cases, these issues have led to communication breakdowns between flight crews and the control tower — raising concerns for travelers ahead of the busy summer season.

“Lately there’s been a lot of curiosity about the increase in delays and cancellations at Newark Airport,” Capt. Morgan said in a message to customers. He reassured passengers, however, that safety remains the airline’s top priority.
“It is absolutely safe to fly. Our pilots are highly trained professionals. There are incredibly skilled teams at both United and the FAA looking after you and your flight.”

United Airlines echoed that message in a communication sent to frequent flyers Monday, emphasizing that its current policies and procedures are equipped to manage any operational disruptions.

The airline also expressed support for the U.S. Department of Transportation’s new plan to modernize air traffic control systems and boost staffing levels — efforts aimed at preventing future outages and ensuring smoother travel nationwide.

Transportation Secretary Sean Duffy confirmed that the DOT will hold a “delay reduction” meeting this Wednesday with all airlines operating at Newark.
“The goal is to have a manageable number of flights land at Newark,” he said.

Meanwhile, AAA reports that more than 45 million Americans are expected to travel at least 50 miles from home this Memorial Day weekend — the majority by car. Still, air travel remains a key part of the holiday rush.

United Airlines CEO Scott Kirby issued a firm reminder of the airline’s priorities, stating, “Neither the FAA nor United will ever compromise on safety.”