MACON, Georgia (41NBC/WMGT) - It's an issue nobody wants to deal with or have happen to them. Having a fire or natural disaster destroy their home and take away all the things in life we've ever known.
"That's a very delicate time in someone's life," LaTravius Smith of the Middle Georgia Red Cross says.
But when a blaze takes everything, that's when the men and women of the Red Cross, step in to help. The organization brings food and clothing, then provides shelter for those devastated by disaster.
"It means the start of some type of normalcy," Smith says.
The 100% volunteer driven 'Action Disaster Team', is the name of the group. They are the ones to get the phone call in the middle of the night, in the heat of the afternoon, or during family dinner time. They respond to someone they likely have never met before in their lives, who need some help. Guys like Phillip Bailey, are more than happy to lend a helping hand.
"I've found it very rewarding," Bailey says of his two years of being a volunteer.
When the group shows up on site, it's first things first; let the people affected by disaster know they have someone there to lean on.
"They are in need, they are not alone," Smith explains.
They bring toys for the kids, general hygiene products for the entire family, even trained counselors to help support.
"You can't put a price on that. You can't take it lightly at all. Being a volunteer organization really gives us a great stock of people."
Bailey says he wouldn't trade any of his volunteer time for the world.
"A little girl ran up to me and gave me a hug," he says laughing "It's rewarding things like that."
March is 'Red Cross Month' nationwide. If you would like more information about volunteering and helping out with your local Red Cross chapter, click here.